What is a reconnect fee?

Utility services may be disconnected if you fail to pay past due charges on your utility statement. A reconnect service fee of $90 (before 2 pm) or $150 (after 2 pm) will be imposed to restore service. Any unauthorized attempt to establish service will result in a meter-tampering fine of $750 per occurrence.

For more information, please contact the Finance Department at 650-616-7086.

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1. When does my garbage get picked up?
2. Where is your office located?
3. May I make a PG&E payment at City Hall?
4. Why did our rates go up?
5. Who do I contact if I have questions regarding my water and sewer bill?
6. What is a reconnect fee?
7. What is the Water Service Fee?
8. How do I report a water or wastewater leak or emergency?
9. How are wastewater (sewer) rates calculated?
10. What is the difference between water consumption Tiers 1, 2 and 3?
11. How do I terminate my Utility Service Account?
12. How do I start utility services at my residence?