When is it appropriate to call 911?

911 should be called anytime there is an immediate threat to peoples safety or property. If you need to contact the Police Department for a 'cold' incident (something that is not happening currently), or any non-emergency situation, please use our non-emergency phone number: 650-616-7100. This keeps the 911 lines clear for those who find themselves in a true emergency situation. If you are not sure if what you are calling for constitutes an emergency, please err on the cautious side and call 911.

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1. When is it appropriate to call 911?
2. Where do I explore employment opportunities?
3. How can I get an equipment violation ticket signed off?
4. Does the Police Department provide fingerprinting services?
5. Where can I obtain parking ticket information?
6. Where can I obtain traffic citation information?
7. Where is the prescription medication drop-off?
8. How can I obtain a copy of a police report?
9. How do I report a vehicle accident?