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  7. How Do I...

  1. Home

  2. Our City

    1. Elected Officials
      1. City Council Minutes & Agendas
      2. City Council Strategic Initiatives
      3. Mayor Rico E. Medina
      4. Vice Mayor Tom Hamilton
      5. Councilmember Sandy Alvarez
      6. Councilmember Marty Medina
      7. Councilmember Michael Salazar
    2. Agendas & Minutes
    3. Commissions, Boards & Committees
      1. Architectural Review Committee
      2. Bicycle & Pedestrian Advisory Committee
      3. Crime Prevention Committee
      4. Revenue Measure Oversight Committee
      5. Culture & Arts Commission
      6. Emergency Preparedness
      7. Parks & Recreation Commission
      8. Planning Commission
      9. Recreation and Aquatics Center Construction Advisory Committee
      10. San Bruno Community Foundation
      11. Senior Advisory Board
      12. Successor Agency
        1. Contact Us
        2. Former Redevelopment Agency
        3. Oversight Board
      13. Traffic, Safety & Parking
    4. City Documents Portal
    5. City Manager
    6. History of San Bruno
    7. Municipal Code
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  3. Residents

    1. Current City Projects
      1. Recreation & Aquatic Center Project
        1. Advisory Committee
        2. Contact Us
        3. Frequently Asked Questions (FAQs)
        4. Presentations
        5. Project Timeline
        6. Temporary Location
        7. Watch LIVE
    2. City Services
      1. Building Permits
      2. City Careers
      3. CityNet Services (Internet, TV & Phone)
      4. Directions
      5. Education
      6. Emergency Preparedness
      7. Election Information
      8. Fire
      9. Garage Sales
      10. Housing
      11. Library
      12. MySanBruno Portal
      13. Payments
      14. Parks & Recreation
      15. Police
      16. Public Transit
      17. Report an Issue
      18. Utilities (Water, Sewer & Garbage)
      19. Seniors
      20. Sister City
      21. Volunteering
    3. Chamber of Commerce
    4. City Recognized Holidays (PDF)
    5. Contact Us
    6. Directions
    7. Education
    8. Election Information
    9. Garage Sales
    10. San Bruno Responds
    11. Our Community
      1. Census Data (PDF)
      2. City Newsletter
      3. History
      4. Our Mission
      5. San Bruno Centennial
        1. San Bruno Stories Project
        2. San Bruno Voices
    12. Public Transit
    13. Sister City
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  4. Business

    1. Bid & Requests for Proposals
    2. Building Permits
    3. Business Licensing
    4. Chamber of Commerce
    5. Community Services Department News
    6. CityNet Services (Internet, TV & Phone)
    7. Community Services Recreation
    8. Directions to City Hall
    9. Election Information
    10. Transient Occupancy Tax
    11. Utilities Sign-Up
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  5. Services

    1. 50+ Senior Center
    2. Activity Program
    3. Affordable Housing
    4. Alerts
    5. Apply for Utility Service
    6. Building
    7. Calendar
    8. CityNet Services
    9. Crime Prevention
    10. Emergency Preparedness
    11. FAQs
    12. Fire Prevention
    13. Library
    14. Make a Payment
      1. Building Permit
      2. Business License
      3. Library Fines
      4. Parking Ticket
      5. Pay Your Utility Bill
      6. San Bruno CityNet Services
      7. Transient Occupancy Tax
    15. Public Safety
    16. Online Services
      1. Access Your Library Account
      2. Library Catalog
      3. Pay Your San Bruno CityNet Services Bill
      4. Recreation Classes
      5. Report Non-Emergency Crime
      6. Traffic Complaints
      7. Vacation Watch (Make a Request)
    17. Parks & Facilities
    18. Planning Services
    19. Recreation Program Registration
    20. Report a Concern
    21. San Bruno CERT Program
    22. Trash / Recycling Service
    23. Tree Services
    24. Vacation Watch
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  6. Departments

    1. CityNet Services
      1. Internet
        1. Wi-FI Experience
        2. Check Email
        3. Computer Security
        4. Email Setup for Mobile Devices (PDF)
        5. Fiber to the Home
        6. Make A Payment
        7. Specials
        8. Internet Discounts
        9. User Support Information
        10. Support 24/7
      2. Phone
        1. 911 Acknowledgement (PDF)
        2. Calling Features
        3. Check Phone Account
        4. CPNI Policy
        5. Specials
      3. TV
        1. Channel 1
        2. Channel Lineup (PDF)
        3. Make a Payment
        4. Online TV Guide
        5. Service Applications
        6. Specials
        7. Troubleshooting Services
        8. TV Everywhere
      4. Business
        1. Advertising
        2. Agreements
        3. Business Service Application (PDF)
        4. Ethernet Pricing
      5. Channel 1
        1. Channel 1 Live Stream
        2. Message Form (PDF)
        3. Schedule of Programs
          1. San Bruno Library presents "Once Upon a Time"
          2. SB CityNet Services' Channel 1 Pirate Stories
        4. Recorded City Council Meetings
        5. San Bruno Library presents "Once Upon a Time"
      6. How Do I?
        1. Contact Us
        2. New Customers
          1. Service Applications
        3. Pay My Bill
        4. Service Plans
        5. Sign Up for Service
        6. Closed Captioning Information
        7. Specials
      7. Pay CityNet Bill
    2. City Attorney
    3. City Clerk
      1. Bidding Opportunities
        1. Awarded Contracts
      2. City Documents
      3. Do Not Knock Registry Form
      4. Elections
      5. Fireworks Stand Permits
      6. Municipal Code
      7. Property-Owner Mail Ballot Election on the Proposed the Storm Drainage and Flood Protection Fee
      8. Public Records Request
    4. City Manager
      1. City Manager's E-Newsletter
      2. Commercial Property Transfer Tax and Charter City
      3. Coronavirus (COVID-19)
        1. Masks
        2. Preventative Measures & Additional Information
        3. Resources
        4. Vaccine
      4. Enhancing Your San Bruno:  Measure G
      5. San Bruno’s Safe and Equitable Policing Review
    5. Community & Economic Development
      1. Building Division
        1. Apply for a Building Permit
        2. Building Permit Fees
        3. Handouts & Guides
        4. Inspections
        5. Building Division Customer Survey
        6. New Over the Counter Plan Review Services (OTC)
      2. Contact Us
      3. Former Redevelopment Agency
      4. Frequently Asked Questions
      5. Housing
        1. 2023-2031 Housing Element Update
        2. Affordable Housing Inclusionary, Residential Impact Fee & Commercial Linkage Fee Requirements
        3. Affordable Housing Resources
        4. Contact Us
        5. Housing Element
        6. Housing Measures
        7. Surplus Lands
        8. Tenant Information & State Assembly Bill 1482
      6. Oversight Board
      7. Parcel Information
      8. Planning Division
        1. Accessory Dwelling Units
        2. Contact Us
        3. Development Activity
          1. 160 El Camino Real
          2. 271 El Camino Real
          3. 500 Sylvan Ave
          4. Glenview Terrace
          5. Mills Park Center Development
            1. Mills Park Center Development Project - Community Meeting Details
          6. San Bruno Recreation & Aquatic Center
          7. Skyline College Residential
          8. Southline Development
          9. YouTube 1400 & 1450 Bayhill Drive (901 Cherry Phase II)
          10. YouTube Phase 1 Office Development
          11. 170 San Bruno Avenue West
          12. Stratford Preschool, 300 El Camino Real
          13. Crestmoor, 300 Piedmont Avenue
          14. 2101 Sneath Lane
          15. 732 - 740 El Camino Real
          16. Tanforan
          17. The Crossings – Auto Dealerships
          18. 750 El Camino Real
          19. 345 El Camino Real
        4. Development Impact Fees & Planning Application Processing Fees
        5. Long-Range Planning
          1. Bayhill Specific Plan
            1. Community Engagement
            2. Overview & Key Project Goals
            3. Specific Plan Process
          2. Downtown Parking Management Plan
          3. General Plan
          4. Housing Element
          5. Residential Design Guidelines
          6. San Mateo Avenue Streetscape Plan
            1. Community Outreach
          7. Transit Corridors Plan
          8. U.S. Navy Site Specific Plan
          9. Walk 'n Bike Plan
            1. Walk, Bike, Hike & Ride Transit in San Bruno
          10. Zoning Code Update
            1. Phase 1 (Complete)
            2. Phase 2 (Complete)
          11. Cannabis Regulations & Permitting
        6. Planning Application Submittal Process
        7. Planning Commission
        8. Small Cell Wireless Communications Facilities in San Bruno
        9. Cannabis Regulations & Permitting
      9. Successor Agency
      10. 2022 Building & Fire Code Update and Reach Codes
      11. Cannabis Regulations & Permitting
    6. Community Services
      1. Community Service Activity Guide
      2. Community Recognition Award
      3. Crestmoor Multi-Use Fields Master Plan Project
      4. 50+ Senior Center
        1. Bingo
        2. Classes & Seminars
        3. Computer Club
        4. Connect With Us
        5. Health & Social Services
        6. Lunch Program
        7. Monthly Activities Calendar
        8. Monthly Newsletter
        9. Transportation
        10. Voluntary Membership Information
        11. Volunteer
      5. eNewsletter
      6. Library
        1. Library Catalog
        2. Library Programs
          1. Program Surveys
        3. Calendar
        4. Get It Online
          1. eBooks
            1. eBooks for Kids
          2. eNewsstand
          3. History Collection
          4. Job & Career
          5. Language Learning
          6. Library Catalog
          7. Museum Passes
          8. Online Databases
            1. Online Databases for Kids
          9. Online Tutoring
          10. Recommended Reads
          11. Staff Picks
          12. Streaming Videos
            1. Streaming Videos for Kids
        5. Kids & Teens
          1. ABCmouse
          2. AR Bookfinder
          3. Databases
          4. eBooks
          5. Homework Center
          6. Library Catalog
          7. Online Tutoring
          8. Storytime
          9. Teachers and Parents
          10. Teens
        6. Library of Things
        7. Services
          1. Manage Your Account
          2. Library Card Application
          3. Library Card Applications
          4. Library Card Renewal
          5. 3D Printing
          6. Borrowing From Community College Libraries
          7. Homebound Delivery
          8. Interlibrary Loans
          9. Learn to Read
          10. Mobile App
          11. Online Tutoring
          12. SMS Notifications
          13. Technology
          14. Test Proctoring
          15. Visually Impaired
        8. About Us
          1. Friends of the Library
          2. Library Hours
          3. Policies
          4. Support
          5. Volunteer
      7. New Parks Planning & Construction
        1. Florida Avenue Park
      8. Parks and Picnics
        1. Athletic Fields
        2. Dogs in San Bruno Parks
        3. Park Listings
        4. Picnic Rentals
          1. Reserve Online (CIVIC Rec)
          2. City Park
          3. Commodore Park
          4. Grundy Park
        5. Tree Information
      9. Recreation
        1. Registration
          1. Register Online (CIVIC Rec)
        2. Community Recognition Award
        3. Community Services Activity Guide
        4. Summer Access Scholarship
          1. Registration
          2. Summer Camps
          3. Summer Activity Guide
        5. New Recreation & Aquatic Center
        6. Facility Rentals
          1. Senior Center
        7. Picnic Rentals
          1. Reserve Online (CIVIC Rec)
          2. City Park
          3. Commodore Park
          4. Grundy Park
        8. Programs 
          1. Register Online (CIVIC Rec)
          2. Activity Guide
          3. Social Connection for Special Needs
          4. Sports
            1. 50+ Sports Leagues
            2. Adult Sports Leagues
            3. Elementary Sports Leagues 
            4. Middle School Sports Leagues
            5. Sports Classes
            6. Community Organizations (Club Teams)
            7. Youth Enhancement Scholarship
          5. Youth and Adult Classes
            1. Become an Instructor
            2. Register Online (CIVIC Rec)
          6. Youth Enhancement Scholarship
        9. Recreation Activities Calendar
        10. Special Events
          1. Community Day 2022
          2. Jinxed Joyride Halloween Event
          3. 2022 Concerts in the Park
        11. Walk, Hike, Bike & Ride Transit
      10. Recreation & Aquatics Center Project
      11. Special Services
        1. Personal Tribute Record
        2. Service Recognition Program
        3. Community Recognition Award
      12. Trees
        1. Pruning / Removing a Tree
          1. Street Trees
          2. Trees on Private Property
        2. Report a Tree Related Issue
        3. Tree Pruning Schedule
        4. Tree Related Neighborhood Disputes (PDF)
      13. Facility Rentals
        1. Senior Center
    7. Finance
      1. Bidding Opportunities
        1. Awarded Contracts
      2. Budget & Financial Reports
      3. Business License
      4. Payment Center
      5. Transient Occupancy Tax
      6. Utility Billing
        1. Commercial Sewer Rate Code Descriptions
        2. Current Utility Fee Schedules
        3. Forms & New Service Applications
        4. Pay Your CityNet Services Bill
        5. Water Customer Portal
    8. Fire
      1. About
        1. History
        2. Mission Statement
        3. Organizational Chart
        4. Recruitment
        5. Stations
      2. Community Outreach
        1. Car Seats
        2. Community Emergency Response Team (CERT)
        3. Charity
        4. CPR
        5. Emergency Preparedness
        6. Smoke Alarm Program
        7. Station Tours
        8. Stop the Bleed
      3. Emergency Response
      4. Fire Prevention
        1. Fire Prevention Week
        2. Inspection Fees & Forms
        3. Contact Us
      5. Gallery
        1. 2018 Poster Award Winners
          1. 2018 Poster Award Winners Belle Air
          2. 2018 Poster Award Winners Highlands
          3. 2018 Poster Award Winners John Muir
          4. 2018 Poster Award Winners Portola
          5. 2018 Poster Award Winners Rollingwood
          6. 2018 Poster Award Winners St. Roberts
      6. Message From the Chief
    9. Human Resources
      1. Benefits (PDF)
      2. Current Job Openings
      3. Job Class Specifications
      4. Memorandums of Understanding (MOU)
      5. Salary Schedule
    10. Police
      1. 2021 Annual Report (PDF)
      2. About SBPD
        1. Chief of Police
        2. Organizational Information
        3. K9 Unit
        4. Reserve Officer Program
        5. Community Service Officers
        6. Police Explorer
      3. Online Services
        1. Online Crime Report Form
        2. Pay Parking Tickets
        3. Report Request
        4. Traffic Complaint Form
        5. Vacation Watch Form
      4. Police Policies
      5. Public Service Announcements
      6. Code Enforcement
        1. Nuisances
        2. Report a Problem
      7. Safety Tips
        1. Catalytic Converter Thefts
        2. Child Safety
        3. Crime Tips
        4. Identity Theft
        5. Neighborhood Watch Program
      8. Homelessness
        1. More Information About Homelessness
    11. Public Works
      1. Administration & Engineering
        1. Americans with Disabilities Act (ADA)
        2. Master Plans
        3. Standard Specifications & Drawings
      2. FEMA Flood Maps
      3. Permits
      4. Projects
      5. Report a Problem
      6. Sidewalks & Streets
      7. Solid Waste & Recycling
        1. City Ordinances & Laws
        2. Garbage
        3. Organics
        4. Recycling
      8. Streets & Stormwater
        1. Stormwater Pollution
          1. Storm Drainage & Flood Protection Fee
          2. Stormwater Fees
        2. Street Sweeping Schedule
          1. Alphabetical Index of Streets
          2. Street Sweeping by Area
      9. Transportation
        1. Bike & Pedestrian Safety
        2. Parking
        3. Projects
          1. S Linden Avenue & Scott Street Grade Separation Project
            1. Additional Project Documents
            2. Project History
        4. Traffic
      10. Wastewater
        1. Point of Sale Sewer Lateral Requirement
        2. Sewer Lateral Information
        3. Sewer Master Plan
        4. Sanitary Sewer Management Plan
      11. Water
        1. Water Conservation News
          1. Water Saving Tips
          2. Giveaways
        2. Water Quality
        3. Water Rebates
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  7. How Do I...

    1. Apply For
      1. Adopt A Park (PDF)
      2. Building / Planning Permit
      3. Business License
      4. Cable TV & Internet Service
      5. City Jobs
      6. Encroachment Permit
      7. Library Card
      8. Tree Permit
      9. Water (Utility) & Trash Service
    2. Contact Us
      1. Report an Issue: San Bruno Responds
      2. San Bruno City Directory
      3. Social Media Center
      4. Subscribe to San Bruno
    3. Find/View
      1. Budget & Financial Reports
      2. Building Requirements
      3. City Calendar
      4. City Municipal Code
      5. Current Job Openings
      6. Directions to Us
      7. Employee Benefits (PDF)
      8. Employee Memorandums of Understanding (MOUs)
      9. My SanBrunoCable Email
      10. Official City Holidays (PDF)
      11. Online GIS Maps
      12. Past Council Meetings
      13. Prescription Medication Drop-Off
      14. San Bruno Garage Sale Postings
      15. SB 272 San Bruno 2021 (PDF)
      16. Street Sweeping Schedule
      17. Zoning Classification
    4. Learn About
      1. 50 Plus Senior Center Programming
      2. Affordable Housing in San Bruno
      3. Car Seat Service
      4. CERT Training
      5. CPR Classes
      6. Current City Projects
      7. Emergency Preparedness
      8. Events
      9. FEMA Flood Maps
      10. Fire Station Tours
      11. Planning Approval Process
      12. Recreation Programming
      13. Sister City Narita Japan
      14. Smoke Alarm Program
      15. Starting a Business
      16. Water Conservation
    5. Pay
      1. Library Fines
      2. My CityNet Services Bill
      3. My Parking Ticket
      4. My Utility Bill
      5. Payment Center
    6. Register
      1. Indoor Facility Rental
      2. Picnic Rentals
      3. Recreation Classes
    7. Report
      1. Burning on a Non-Burn Day
      2. Cable TV or Internet Outage
      3. Report an Issue to San Bruno Responds
      4. Sewer Overflow / Backup
      5. Traffic & Parking Issues (PDF)
      6. Water Issues
      7. Website Feedback
    8. Request
      1. Employment Application Status
      2. Message on CityNet Services Channel 1
      3. New Trash Container
      4. Trash Pickup
      5. Verification of Employment
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