How are wastewater (sewer) rates calculated?

The wastewater rates are calculated based on the average water usage between November and April. These months are used because residents generally water their lawns the least during these winter months. The average water usage between November and April is then used as the basis for wastewater charge from July through June of the following year.

View the Water and Wastewater Notice (PDF) to learn more abut the current rates, or contact the Finance Department at 650-616-7086 for more information.

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1. When does my garbage get picked up?
2. Where is your office located?
3. May I make a PG&E payment at City Hall?
4. Why did our rates go up?
5. Who do I contact if I have questions regarding my water and sewer bill?
6. What is a reconnect fee?
7. What is the Water Service Fee?
8. How do I report a water or wastewater leak or emergency?
9. How are wastewater (sewer) rates calculated?
10. What is the difference between water consumption Tiers 1, 2 and 3?
11. How do I terminate my Utility Service Account?
12. How do I start utility services at my residence?