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1. When is it appropriate to call 911?

911 should be called anytime there is an immediate threat to peoples safety or property. If you need to contact the Police Department for a 'cold' incident (something that is not happening currently), or any non-emergency situation, please use our non-emergency phone number: 650-616-7100. This keeps the 911 lines clear for those who find themselves in a true emergency situation. If you are not sure if what you are calling for constitutes an emergency, please err on the cautious side and call 911.

2. Where do I explore employment opportunities?

The San Bruno Police Department continually accepts applications for Lateral and Pre-Trained Police Officers (Academy graduates). We are also accepting applications, on a continuing basis, for Reserve Police Officer. Candidates must have completed all modules of the Reserve Officer Training Program. To access a list of current job openings at the Police Department, please visit our site at CalOpps.

3. How can I get an equipment violation ticket signed off?

The San Bruno Police Department provides free vehicle inspections for violations relating to registration and defective vehicle equipment. Vehicle inspections can be requested at the front counter of the Police Department.

4. Does the Police Department provide fingerprinting services?

Fingerprinting services may be obtained by contacting the San Bruno Police Department Live Scan Unit at 650-616-7100. Fingerprinting is available only at selected times, and appointments are required.

5. Where can I obtain parking ticket information?

Parking tickets may be paid or contested by via our Online Portal or mailing payments to:
Office of Parking Violations
City of San Bruno
P.O. Box 9003
Redwood City, CA 94065-9003
Phone: 800-352-7567

Please be sure to include your name, address, citation number and vehicle license plate number when making payment.

6. Where can I obtain traffic citation information?

If you are an adult and have received a traffic citation and need information, you should call the Traffic Court at 650-363-4300. If you are a juvenile and have received a traffic citation, you should call the Juvenile Traffic Court at 650-312-5383.

7. Where is the prescription medication drop-off?

In the wrong hands, prescription medications can have fatal consequences. If they are not disposed of properly, they can contaminate the wastewater system. The San Bruno Police Department is one of several law enforcement agencies in the County to house a drop off container for this pilot program. Residents can bring their unused medication and place the items into the marked receptacle located in the Police Department lobby.

The lobby is open 24 hours a day, 7 days a week. Please do not dispose needles or syringes in the receptacle.

8. How can I obtain a copy of a police report?

Police reports may only be released to authorized parties and according to state law. Reports involving certain types of crime (i.e.; juvenile cases and some sex related crimes) cannot be released to anyone except district attorneys or law enforcement agencies. A report release form, available at the San Bruno Police Department or by following the link below, must be completed and signed by the requesting party and submitted at the Police Department front counter. There is a $7.50 fee for any copied police report.

For more information, or to inquire about the status of your report, or to determine if a report can be released to you, please contact the Records Division at 650-616-7100.

Access the Request for Report Release Form (PDF).

9. How do I report a vehicle accident?

The driver of a vehicle involved in a traffic accident should immediately stop as close to the accident scene as possible without causing a traffic hazard. If there are injuries, the police department should be notified immediately by calling 911. If there are no injuries, the involved parties should exchange information including names, addresses, phone numbers, drivers license numbers, vehicle license numbers and insurance policy numbers.

The driver of any vehicle involved in an accident resulting in any injury, death, or property damage in excess of $750 must report the accident to the Department of Motor Vehicles within ten days by completing a DMV SR-1 form. This form is available from the Department of Motor Vehicles and most insurance companies, or by clicking below.

Access the Report of Traffic Accident Occurring in California.