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1. Where is the San Bruno Senior Center located? What are the facility hours?
2. Do I have to be a member to attend the San Bruno Senior Center?
3. Where do I find the schedule for monthly activities?
4. Does the senior center serve lunch?
5. How can I become an instructor for San Bruno Senior Center?
6. Does the San Bruno Senior Center offer transportation?
7. I am interested in volunteering. How do I become a volunteer? What opportunities are available?
8. How do I rent the San Bruno Senior Center?
9. Where can I find referrals, consultations, resources, or information?
10. How do I become an entertainer for San Bruno Senior Services?

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1. Where are ADUs allowed?
2. What is a Junior ADU and is it allowed?
3. How many ADUs are allowed on my property?
4. What are the new maximum unit sizes allowed under state law?
5. What are the new setback requirements under state law?
6. What is the new parking requirement for ADUs under state law?
7. What is the new owner-occupancy requirement under state law?
8. Is ADU subject to Development Impact Fees under state law?
9. What if I have an existing ADU that was constructed without the benefit of permits?

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1. Do I need a building permit?
2. How do I apply for a building permit?
3. What is the typical plan review process and time?
4. What should I know about starting a new business in San Bruno?
5. What is a business license?
6. What disability access upgrades are required for my project?
7. Do I need a permit to install a business sign?
8. Can I open my business before the site inspection?
9. What is a tenant improvement?
10. What does a tenant improvement application consist of?
11. When can I start work after approval of my tenant improvement plans?
12. How do I schedule a building inspection?

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1. Why do I need a cable box?
2. How do I set up my cable box?
3. How do I add parental controls?
4. How do I turn on auto tune?
5. I just bought a new TV with a digital tuner. Do I still need a digital converter?
6. My box says “One Moment Please”. What does that mean?
7. What do I do if I have no picture or a blue picture on the TV?
8. What do I do if I have no sound or can't control the volume?
9. What does the “Not Authorized” converter message mean?

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1. Where is the Community Development Department?

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1. Do I need a building permit?
2. How do I apply for a building permit?
3. What is the typical plan review process and time?
4. What should I know about starting a new business in San Bruno?
5. What is a business license?
6. What disability access upgrades are required for my project?
7. Do I need a permit to install a business sign?
8. Can I open my business before the site inspection?
9. What is a tenant improvement?
10. What does a tenant improvement application consist of?
11. When can I start work after approval of my tenant improvement plans?
12. How do I schedule a building inspection?

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1. What is a nuisance violation?
2. How do I report graffiti for removal?
3. What is a housing code violation?
4. How do I report a Code Enforcement complaint?

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1. What is Let’s Talk Housing?
2. What is a Housing Element?
3. What is RHNA?
4. How Do We Know How Much Housing To Plan For?
5. How Does ABAG Decide How to Distribute the Regional Assessment?
6. What’s the timeline for completing RHNA?
7. Where Can I Get More Information on the RHNA Process?

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1. Do I need a planning permit?
2. How can I find out the zoning district of a property?
3. How do I obtain a business license from the City?
4. How high can my fence be?
5. What is a Variance and how do I know if my project qualifies?

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1. When is the swimming pool open?
2. Are inflatable jumpers allowed in San Bruno City Park?
3. What are the San Bruno City Park Hours?
4. What is the address to San Bruno City Park?
5. Are you open during lunch hours for the public to register for classes, rent facilities or reserve picnic sites?
6. How do I sign up for seasonal youth sports leagues?

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1. Where can I get information about prevention measures?
2. Where can I find out what the San Mateo County Health Officer is advising?
3. What restrictions are in place?
4. Who should I call for non-emergency information related to COVID-19?
5. How long will this last?
6. Is the tap water safe to drink in San Bruno?
7. Is COVID-19 testing available?
8. Are city offices open?
9. What happens if I have an emergency and city offices are closed?
10. How can I pay my utility bill?
11. How can I pay my CityNet Services bill?
12. I have an active building/encroachment permit. How do I schedule an inspection?
13. How can I pull an encroachment permit with Public Works?
14. Where can I return my library books or other library materials?
15. Are there any San Bruno Library online services?
16. What can I do while I am home with my family?
17. I'm feeling overwhelmed by all this, who can I call?
18. Where can I go if I have additional questions?

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1. How does Measure G address road repair needs?
2. What priorities does Measure G address?
3. Why place Measure G on the ballot now?
4. What will Measure G cost, and how would the rate compare to other communities?
5. Will Measure G funds be spent responsibly?

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1. Why does FEMA map coastal flood hazards?
2. I have never seen a flood here. Why is this area shown as a high risk flood zone?
3. A recent large storm hit near my house and it didn’t flood; are you sure these maps indicate the current flood risk in my area?
4. What is the difference between a Zone VE and a Zone AE flood hazard designation?
5. Why did FEMA choose the 1-percent standard?
6. How does the preliminary map issuance change my flood insurance rate?
7. Why is FEMA creating new coastal maps when there are so many other public priorities?
8. What different methodologies are used in performing coastal studies and why?
9. Why are there multiple flood studies occurring in my community?
10. Are the flood hazards shown on the Flood Insurance Rate Map based on historic coastal flood events?
11. How accurate are coastal flood study results?
12. How can coastal flood studies be made more accurate?
13. If there is a margin of error in coastal flood studies, how can FEMA be sure that its flood insurance mandatory purchase requirement is not being applied to structures outside the Special Flood Hazard
14. At what scale are coastal flood studies performed?
15. Are the flood study results appealable?
16. Is it possible for community officials or individual property owners to appeal a coastal study when FEMA used supercomputers to obtain the results presented on the Flood Insurance Rate Map (FIRM)?
17. Why isn't FEMA using the latest two-dimensional wave models to estimate wave effects over land?
18. Why is the Base Flood Elevation (BFE) near my property different than the BFE near my neighbor’s property?
19. What is the Limit of Moderate Wave Action (LiMWA)?
20. How is the LiMWA mapped?
21. How should I build in areas near the Limit of Moderate Wave Action (LiMWA)?
22. Does the LiMWA impact flood insurance premiums?
23. What is a Primary Frontal Dune (PFD)? How are the PFD lines drawn?
24. How long does it take to conduct a coastal flood study?
25. Why does a coastal study take so long?
26. What stakeholders are involved in conducting a coastal flood study?
27. Why is the modeling for a coastal study so complex?
28. How long is the appeal process and compliance period?
29. How is FEMA accounting for sea level rise and climate change on the FIRMs? Does sea level rise/climate change affect the FIRMs?
30. How are the FEMA maps different from NOAA’s inundation/evacuation maps?
31. Why isn’t our beach nourishment and/or dune construction project included in the coastal map study analysis and resulting mapping?
32. How do you assure that the analysis includes enough information to depict the flood risk near my home?
33. What is the Joint Probability Method?
34. What is a synthetic storm?
35. Does FEMA include tsunamis on the flood hazard maps?
36. What is the Coastal Barrier Resources System (CBRS)?
37. What is the CBRS digital conversion project?
38. Why shouldn’t the FIRM be used to make CBRS determinations?
39. Why did FEMA remove some survey benchmarks?
40. Why am I in the mapped SFHA if my house is on a dune above the BFE?
41. What are some mitigation actions that coastal communities can take?
42. Can a community require higher BFEs to encourage higher building standards?
43. My homeowners insurance will not cover the additional cost to elevate. How is that fair?
44. Is it considered “new construction” if I replace my home after a disaster event?
45. Can I build on my property in the floodplain?
46. I can’t afford to elevate my home out of the floodplain. Is there any assistance available for me?
47. Why does FEMA promote development in the floodplain by offering flood insurance?
48. Why am I required to purchase flood insurance?
49. When am I required to purchase flood insurance?
50. Who determined that I was required to purchase flood insurance?
51. What information should I bring with me to meet with a flood insurance agent?
52. Can I shop around for flood insurance?
53. Why should I purchase flood insurance?
54. What can I do to get the cost of my flood insurance premium to be as low as possible?
55. Are there any modifications that I can make to my home to reduce my flood insurance rate?
56. Are extensive engineering studies needed in order to obtain a Letter of Map Amendment (LOMA)?

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1. What licenses do I need to start a business?
2. How do I start a business in San Bruno and who is required to have a City business license?
3. How much does a business license or permit cost?

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1. When does my garbage get picked up?
2. Where is your office located?
3. May I make a PG&E payment at City Hall?
4. Why did our rates go up?
5. Who do I contact if I have questions regarding my water and sewer bill?
6. What is a reconnect fee?
7. What is the Water Service Fee?
8. How do I report a water or wastewater leak or emergency?
9. How are wastewater (sewer) rates calculated?
10. What is the difference between water consumption Tiers 1, 2 and 3?
11. How do I terminate my Utility Service Account?
12. How do I start utility services at my residence?

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1. Do I have to replace my smoke alarm under the new smoke alarm law?
2. Where can I learn how to prepare for a disaster and/or learn CPR?
3. Does San Bruno Fire offer child car seat installation services?
4. How often are businesses inspected?
5. Does the Fire Department offer any training for my employees?
6. How do I get a City permit to operate my business?
7. Where do I submit plans for fire-related permit needs?
8. I've been told I need a special fire permit. How do I obtain it?
9. How long in advance do I need to request a Fire Department related inspection?
10. What are the most common violations noted during Fire Department inspections?
11. Who do I call when having my fire sprinkler or fire alarm systems tested?
12. My fire extinguisher is out of date or has been used. Does the Fire Department refill them?
13. My business has been asked by the Fire Department to obtain a Knox Box. How do I get one, and who has access to the box?
14. How do I report someone using their fireplace on a spare the air day?

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1. Why do we need CERT?
2. Who can be a CERT member?

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1. How do I find out what jobs are open with the City of San Bruno?
2. If I submit a resume, do I still need to complete the City of San Bruno application?
3. Will my application be kept on file?
4. Is there anything else I need to submit besides the City application?
5. After the oral interview, when will I get the result?
6. How do I apply for a job with the City of San Bruno?

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1. How do I get a library card?
2. How many items can I check out on my library card and for how long?
3. How much are overdue fines for Library items?
4. How do I pay my Library fees?
5. Can I volunteer at the Library?
6. Can I borrow directly from the Community Colleges?
7. How quickly will I get an item from the Community College Libraries?
8. How quickly will I get an item from a national interlibrary loan request?
9. Can I request that you purchase an item instead of paying for an interlibrary loan?

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1. Can I borrow directly from the Community Colleges?
2. How quickly will I get an item from the Community College Libraries?
3. How quickly will I get an item from a national interlibrary loan request?
4. Can I request that you purchase an item instead of paying for an interlibrary loan?

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1. How does Measure G address road repair needs?
2. What priorities does Measure G address?
3. Why was Measure G placed on the ballot in 2019?
4. What will Measure G cost, and how would the rate compare to other communities?
5. Will Measure G funds be spent responsibly?

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1. What was the final City Council vote on the Mills Park Project at the July 9 meeting?
2. What is Measure N and the Transit Corridors Plan (TCP) and how does this impact the proposed Mills Park Center Development Project?
3. Is the Mills Park Center Development Project the densest and largest project in the City?
4. How will this impact traffic, deliveries, loading?
5. What about parking Impacts to the neighborhood, residential parking, library parking?
6. What is it height of this project, and how will it impact my view?
7. What is going to happen to White Way and Camino Plaza?
8. Will the development provide affordable housing?
9. Will the residential dwellings be rented or for sale units, and what will be the cost of the property?
10. How do I contact the City Council to express my opinion on the Mills Park Project?

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1. When is it appropriate to call 911?
2. Where do I explore employment opportunities?
3. How can I get an equipment violation ticket signed off?
4. Does the Police Department provide fingerprinting services?
5. Where can I obtain parking ticket information?
6. Where can I obtain traffic citation information?
7. Where is the prescription medication drop-off?
8. How can I obtain a copy of a police report?
9. How do I report a vehicle accident?

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1. What is a nuisance violation?
2. How do I report graffiti?
3. How do I contact Code Enforcement?

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1. When will a lower speed limit be posted on my street?
2. What flood zone is my property in?
3. Does somebody have to be Injured before a traffic signal will be installed?
4. Who is responsible to fix the sidewalk?
5. When does the street sweeper sweep my street?
6. When do I need an encroachment permit?
7. Where does the homeowner's responsibility for water service begin?
8. When are we going to get some bikeways in our neighborhood?
9. Why doesn't the City put up "children at play" signs?
10. Why don't you put in more stop signs?
11. Can I get a transportation permit online?
12. Where can I get sandbags?
13. How do I report a street light outage?
14. How do I report potholes, uneven sidewalks, or damaged road signs?
15. What do I do if my sewer line is backed up?
16. How do I report traffic/parking problems or make traffic-related suggestions?
17. How do I get a debris box or storage bin?
18. How do I get traffic calming measures (like speed humps) installed on my street?

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1. Are you open during lunch hours for the public to register for classes, rent facilities or reserve picnic sites?
2. What is the address to San Bruno City Park?
3. How do I sign up for seasonal youth sports leagues?
4. When is the swimming pool open?
5. Is alcohol allowed in the park?
6. What are the San Bruno City Park Hours?
7. Are inflatable jumpers allowed in San Bruno City Park?

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1. Why is the City of San Bruno building a new Recreation and Aquatic Center?
2. When will the new Recreation and Aquatic Center open?
3. How can I see the progress of the project?
4. What is the Recreation and Aquatic Center Advisory Committee?
5. When did the construction project go out for bid and what were the results?
6. Where can I learn more about the planning of this project, including the environmental and background reports?
7. If the Recreation Center is closed during construction, how do I register for Recreation programs?
8. How can I report an issue related to the Recreation and Aquatic Center Project?

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1. What is a Streetscape Plan?
2. Why prepare a Streetscape Plan?
3. What are the project limits?
4. How can you be involved?

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1. What is a small cell facility?
2. What is Public Right of Way?
3. What is the range of these systems?
4. Can the City prohibit the installation of wireless telecommunication facilities?
5. What is the status of the small cell application submitted by Verizon for 123 Elm?
6. What is the status of the other small cell applications seeking approval of proposed installations in residential zones?
7. What is the City doing to advocate for residents who disagree with Federal and State laws allowing small cell installations in residential areas?
8. What is 5G? How does it relate to current installations of wireless telecommunications facilities? What are requirements for 5G?
9. Which agency establishes limits for radio frequency (RF) emissions?
10. How can I get more information about my health concerns?
11. Can Local and State governmental bodies establish limits for RF exposure?
12. Is a permit required from the City for these installations?
13. Are these facilities subject to the California Environmental Quality Act or additional environmental review?
14. Who legally owns the poles or wires? Who can legally attach equipment?
15. Do other cities have these small cell systems?
16. Are cities allowed to impose a moratorium?
17. How is it that other cities have successfully prohibited cell towers near residences? For example: Palo Alto, Burlingame, Hillsborough near here but there are others.
18. Are carriers allowed to put small cells on schools? Near schools? Near Parks?
19. My house is a cell phone "dead spot." Will the installation of small cell facilities help?
20. Can the city limit only one vendor per pole? How likely will be it that there are multiple small cell antenna installations on the same pole?
21. I have more Radio Frequency (RF) emission questions – where else can I obtain information?

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1. What is the issue?
2. How is the stormwater system connected to health and safety issues?
3. How old is San Bruno's stormwater system?
4. What has the community said about local stormwater system needs?
5. How does the proposed Storm Drainage and Flood Protection Fee affect my property?
6. How can these stormwater system needs be addressed?
7. Why are names and addresses printed on the ballot and why do I have to provide my name and sign the ballot?
8. Are the ballots public documents and subject to a Public Records Act request?

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1. Can I prune or remove a tree on my property?
2. Can I prune or remove my street tree?

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1. Why aren't all programs available?
2. What shows can I watch?
3. How is WTVE different from Hulu, Netflix, or other streaming services?
4. What is WatchTVEverywhere?
5. What can I watch?
6. How do I sign up for WatchTVEverywhere?
7. How do I use WatchTVEverywhere?
8. Will other networks become available?
9. What devices can I use?
10. How many different devices can I use?
11. Does WatchTVEverywhere count against my mobile data plan?
12. Where can I WatchTVEverywhere?
13. How much does it cost?

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1. What is Chloramine?
2. Is it safe to wash open wounds with chloraminated water?
3. How will chloramine affect household plumbing, pipes, and water heaters?